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The Power Of Customer Service

$169.00 - $525.00
SKU 4190-ENDVBUSTFU
Full Length 45 min

Customer service comes from the inside of an individual. It comes from the desire to provide good service to everyone - whether they are a customer, co-worker, friend or relation. Using the "three C's" of good customer service -- Concern, Communication, and Competence -- leading customer service expert Dr. Paul Timm brings to life the skills needed to enrich any customer service relationship. "To survive in the world's competitive market place we must treat customers like they are members of our family. A positive customer relationship is the key at any level of any organization," says Dr. Timm.

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  • 4190-ENDVBUSTFU Preview Video
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    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2000
    data IsPurchasable 0
    data SalesforceID 01t46000001e16wAAA
    data VimeoID 431920028
    specs Length 45
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    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001e16xAAA
    specs Length 45
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    data Category-1 Human Resources
    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001e16yAAA
    specs Length 45
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    data Category-1 Human Resources
    data Category-2 Customer Service
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    data SalesforceID 01t46000001e16zAAA
    specs Length 45
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    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001e171AAA
    specs Length 45
  • 4190-ENSTRESTFU
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    data Category-2 Customer Service
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    data SalesforceID 01t46000001e170AAA
    specs Length 45

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