Customer Service
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Art Of Customer Service
Art Of Customer Service
$169.00 - $299.00Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to a...
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Customer Service: Telephone Connection
Customer Service: Telephone Connection
$169.00 - $299.00Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression and build customer loyalty over the te...
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Think Like The Customer
Think Like The Customer
$169.00 - $429.00Make sure every customer is a satisfied customer with assistance from this hit video. In just minutes, your staff will learn superior customer serv...
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The Power Of Customer Service
The Power Of Customer Service
$169.00 - $525.00Customer service comes from the inside of an individual. It comes from the desire to provide good service to everyone - whether they are a customer...
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Customer Service Counts
Customer Service Counts
$169.00 - $299.00Your business or organization wouldn't exist without your customers. But sometimes this all-important fact gets lost in the demands of daily activi...
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Seven Things Never To Say To Your Customers
Seven Things Never To Say To Your Customers
$169.00 - $429.00Seven deadly service statements... they sound ominous, don't they? Some of these statements may seem perfectly innocent on the surface, but more of...
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Dealing With The Irate Customer
Dealing With The Irate Customer
$169.00 - $299.00The guidelines presented in this training video will help you calm angry customers. Once you bring them around, they're more likely to work with yo...
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When The Phone Rings: Telephone Skills For Better Service
When The Phone Rings: Telephone Skills For Better Service
$169.00 - $299.00Great telephone service doesn't have to be a thing of the past. Even with the advent of email and the internet, your customers still want to be abl...
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Customer Service In Hospitality
Customer Service In Hospitality
$169.00 - $279.00Customer service and hospitality: the two go hand-in-hand. Customer service is everyone's job at the hotel, not just the Front Desk. This program o...
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Wednesday's Touch
Wednesday's Touch
$169.00 - $299.00Skills can be taught, but the right attitude is even more meaningful. This video, inspired by author and professional speaker Byrd Baggett, tells a...
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Customer Service Skills Required
Customer Service Skills Required
$99.00 - $2,895.00Qualities of a great customer service representative are knowing the importance of high emotional intelligence and the training needed for a custom...
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Customer Service How to Excel
Customer Service How to Excel
$99.00 - $2,895.00The internet makes complaining easy - but comments and statistics are the roadmap to marketing and improvement. This video will show how a company ...
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Customer Service Communication
Customer Service Communication
$99.00 - $2,895.00In order to communicate effectively, it is important to prepare your mindset before taking a call. This video will show how to employ good phone te...
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Excellence in Customer Service
Excellence in Customer Service
$99.00 - $2,895.00Successful phone conversations can be a challenge. First impressions and helpful follow-through are vital to keeping customers. This program contai...
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Customer Service Difficult Customers
Customer Service Difficult Customers
$99.00 - $2,895.00Complaints are the greatest source of learning. This video will show the actions and behaviors that could frustrate a customer and techniques to ha...
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