Skip to content

Excellence in Customer Service

$99.00 - $2,895.00
SKU 5231-ENDVBUSTFU
Full Length 8 min

Available for MP4 video download by purchasing a corporate or single-site license.

Successful phone conversations can be a challenge. First impressions and helpful follow-through are vital to keeping customers. This program contains useful phone tips with a quiz, positive phrases to use, and reminders such as "limit the time a caller is on hold." A proper example of a professional voicemail message is included. Being civil and professional on the phone ensures excellence in customer service!

Topics include useful phone tips when speaking with customers, phrases to use and avoid, and the best ways to communicate via voicemail, email and fax.

Find the Right Version
  • 5231-ENDVBUSTFU Preview Video
    $199.00
    Purchase Type
    Buy
    Media Type
    DVD
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENDVBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiPwAAK
    data VimeoID 506325034
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type DVD
    options Purchase-Type Buy
  • 5231-ENDVRESTFU
    30-Day Rental: $99.00
    Purchase Type
    Rental
    Media Type
    DVD
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENDVRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiPxAAK
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type DVD
    options Purchase-Type Rental
  • 5231-ENFDBUSTFU
    $199.00
    Purchase Type
    Buy
    Media Type
    Flash Drive
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENFDBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiPyAAK
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Flash Drive
    options Purchase-Type Buy
  • 5231-ENFDRESTFU
    30-Day Rental: $99.00
    Purchase Type
    Rental
    Media Type
    Flash Drive
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENFDRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiPzAAK
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Flash Drive
    options Purchase-Type Rental
  • 5231-ENCLBUSTFU
    Video Download (.mp4): $2,895.00
    Purchase Type
    Buy
    Media Type
    Corporate License
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENCLBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiQ0AAK
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Corporate License
    options Purchase-Type Buy
  • 5231-ENSLBUSTFU
    Video Download (.mp4): $550.00
    Purchase Type
    Buy
    Media Type
    Single Site License
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENSLBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiQ1AAK
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Single Site License
    options Purchase-Type Buy
  • 5231-ENSTRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    Streaming
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENSTRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 0
    data SalesforceID 01t4p000004YiQ3AAK
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Streaming
    options Purchase-Type Rental
  • 5231-ENSCRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    SCORM
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5231-ENSCRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 0
    data SalesforceID 01t4p000004YiQ4AAK
    specs Length 8
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type SCORM
    options Purchase-Type Rental

No results for matching versions. See all 8 Versions

Added to your cart:

  • (-)