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Customer Service Communication

$99.00 - $2,895.00
SKU 5215-ENDVBUSTFU
Full Length 4 min

Available for MP4 video download by purchasing a corporate or single-site license.

In order to communicate effectively, it is important to prepare your mindset before taking a call. This video will show how to employ good phone techniques and learn the key to great customer service. Every person that walks into your store or contacts you by phone or online is entitled to your respect, your assistance, and your attention - yet 89% of shoppers have stopped buying from online stores after they experienced poor customer service. This is a lost opportunity because great customer service translates into more sales and repeat customers. This video will show how better customer communication can increase sales and keep customers.

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  • 5215-ENDVBUSTFU Preview Video
    $199.00
    Purchase Type
    Buy
    Media Type
    DVD
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENDVBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiNcAAK
    data VimeoID 506316650
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type DVD
    options Purchase-Type Buy
  • 5215-ENDVRESTFU
    30-Day Rental: $99.00
    Purchase Type
    Rental
    Media Type
    DVD
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENDVRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiNdAAK
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type DVD
    options Purchase-Type Rental
  • 5215-ENFDBUSTFU
    $199.00
    Purchase Type
    Buy
    Media Type
    Flash Drive
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENFDBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiNeAAK
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Flash Drive
    options Purchase-Type Buy
  • 5215-ENFDRESTFU
    30-Day Rental: $99.00
    Purchase Type
    Rental
    Media Type
    Flash Drive
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENFDRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiNfAAK
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Flash Drive
    options Purchase-Type Rental
  • 5215-ENCLBUSTFU
    Video Download (.mp4): $2,895.00
    Purchase Type
    Buy
    Media Type
    Corporate License
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENCLBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiNgAAK
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Corporate License
    options Purchase-Type Buy
  • 5215-ENSLBUSTFU
    Video Download (.mp4): $550.00
    Purchase Type
    Buy
    Media Type
    Single Site License
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENSLBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 1
    data SalesforceID 01t4p000004YiNhAAK
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Single Site License
    options Purchase-Type Buy
  • 5215-ENSTRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    Streaming
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENSTRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 0
    data SalesforceID 01t4p000004YiNjAAK
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Streaming
    options Purchase-Type Rental
  • 5215-ENSCRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    SCORM
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 5215-ENSCRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2019
    data IsPurchasable 0
    data SalesforceID 01t4p000004YiNkAAK
    specs Length 4
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type SCORM
    options Purchase-Type Rental

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