Conflict On The Job
Everyone wants to avoid conflict on the job. But when people work together, disagreements sometimes occur. This video demonstrates how you can manage conflict to help you and your co-workers achieve your goals. Take control of your work life by learning how to: -Identify the causes of workplace conflict -Keep personalities out of disputes and focus on the real issues -Reach agreement by influencing others rather than by controlling them -Learn methods to help settle disagreements between bosses and employees -Negotiate positions using the "want-accept" strategy -Bring in a third party to solve disputes for the good of the organization -And much more!