Confident or Arrogant
Available for MP4 video download by purchasing a corporate or single-site license.
This program explains how confidence is essential in the workplace, how to determine if someone is confident or arrogant and how to interact with arrogant employees. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. On the other hand, arrogance is destructive in the workplace. Arrogant people are not comfortable in their own skin and are often insecure. Their arrogance is an over-inflated sense of their position and power. Their words and actions show they are above everybody else.