Hospitality

The potential for workplace violence has become a stark reality in our world today. While the odds of a serious incident happening on your property...

A lack of safety awareness in the valet area places both guests and employees at risk. This video outlines safe driving procedures and other pertin...

Security at a hotel requires the participation and cooperation of everyone on staff, not just security personnel. Front desk personnel are a crucia...

Working in a hotel is a unique experience. There's always a lot of activity. Guests and employees arrive and depart around the clock. This activity...

This program is designed to give new employees a general overview of their responsibilities in the fast-paced hospitality industry. This program to...

This program is specifically designed to accommodate the needs of the hospitality industry. It provides industry-specific information about how to ...

This program is specifically designed to accommodate the needs of the hospitality industry. It provides industry-specific information about how to ...

Personal protective equipment (PPE) is often overlooked. Failure to utilize PPE can have disastrous results. This video emphasizes the importance o...

The pool is a place to have fun and relax. Because of this fact, safety concerns are all too often overlooked. This video is designed to heighten e...

This video examines how noroviruses are transmitted and contracted, how to prevent transmission, and how to contain outbreaks of the infection. Thi...

This video covers a wide range of dealing activities in the casino, from properly dealing cards to handling chips and "Walking The Game." The progr...

This video focuses on some of the more vital issues relating to safety and security. A "Manager on Duty" may not actually perform the duties or res...

There are many safety considerations in a laundry facility that employees need to be aware of to reduce the risk of an accident or injury. This pro...

The kitchen is perhaps the busiest department in your hotel and employees may be tempted to take shortcuts and ignore safety policies in order to k...

This program explains how to conduct a job safety analysis in a hospitality setting. Topics include: - The major sections of a JSA- Who can perform...

Authorities estimate that between 6,000 and 8,000 people are trafficked across borders every year. Often these victims are lured into a promise of ...

There are many hazards that can be associated with your job, but with proper training, you can avoid accidents. Stretching, reaching, tripping, and...

Ergonomic principles and postures are taught as a way to increase comfort and increase safety. Early recognition of symptoms is the key to preventi...

Security: it's a part of your job, no matter what part of the property you work in. The front desk, housekeeping, engineering, valet, and others ha...

This program is designed to take the viewer past the basics into some of the regulatory challenges facing hotel security personnel in today's busin...

Different properties face varying degrees and different types of threats. Regardless of the threat, you need to respond effectively and appropriate...

This program demonstrates moves and stretches that will help your hospitality staff prevent injury.

Dishwashers have unique jobs that present unique hazards. This video is aimed directly at those specific hazards and what dishwashers can do to imp...

Customer service and hospitality: the two go hand-in-hand. Customer service is everyone's job at the hotel, not just the Front Desk. This program o...

Courtesy shuttles are customer service tools that show our guests how much we care. They're a great convenience and help our guests get where they ...

Fires are an ever-present danger in a commercial kitchen. But the danger can be controlled and contained by following sound fire prevention princip...

Clean restrooms are important. But, this video isn't just about how to clean a restroom, it's about how to do it safely. What PPE is required? How ...