Hospitality

Authorities estimate that between 6,000 and 8,000 people are trafficked across borders every year. Often these victims are lured into a promise of ...

There are many hazards that can be associated with your job, but with proper training, you can avoid accidents. Stretching, reaching, tripping, and...

Ergonomic principles and postures are taught as a way to increase comfort and increase safety. Early recognition of symptoms is the key to preventi...

Security: it's a part of your job, no matter what part of the property you work in. The front desk, housekeeping, engineering, valet, and others ha...

This program is designed to take the viewer past the basics into some of the regulatory challenges facing hotel security personnel in today's busin...

Different properties face varying degrees and different types of threats. Regardless of the threat, you need to respond effectively and appropriate...

This program demonstrates moves and stretches that will help your hospitality staff prevent injury.

Dishwashers have unique jobs that present unique hazards. This video is aimed directly at those specific hazards and what dishwashers can do to imp...

Customer service and hospitality: the two go hand-in-hand. Customer service is everyone's job at the hotel, not just the Front Desk. This program o...

Courtesy shuttles are customer service tools that show our guests how much we care. They're a great convenience and help our guests get where they ...

Fires are an ever-present danger in a commercial kitchen. But the danger can be controlled and contained by following sound fire prevention princip...

Clean restrooms are important. But, this video isn't just about how to clean a restroom, it's about how to do it safely. What PPE is required? How ...

Making a bed may seem like an easy thing to do, but there are safety concerns. Stretching, reaching, tripping, and coming into contact with potenti...

Statistics show that 85 to 98% of all workplace injuries are caused by unsafe acts. These unsafe acts are the result of choices. This video shows h...

What is the root cause of most workplace accidents and injuries? Choices. Too often, associates and management alike focus on the potential physica...

The casino has lots of action, excitement, employees, and guests. It's not the kind of place most people associate with safety. But safety isn't ju...

Carbon monoxide is odorless, colorless, and deadly, and it could be in your property. Everyone needs to be aware of this threat. This safety traini...

Bus persons have demanding jobs. The work is fast-paced and requires attention to safety at all times. This program addresses some of the more comm...

Breakthrough Safety Leadership is an approach to safety management that is proactive: taking actions to affect behaviors that, in turn, produce des...

Bedbugs have made a comeback in the U.S. due to increased international travel. Bedbugs can crawl out of a traveler's suitcases and establish thems...

This hospitality-specific program informs viewers about active shooter situations. Incidents involving active shooters continue to be in the news. ...

The Bureau of Labor Statistics (BLS) projects that the number of people over 55 years old in the workforce will rise to 32 million by the year 2025...

The number of employees who are over 55 years of age is growing faster than any other. Change is one thing that remains constant in the business en...

This program is designed for new or inexperienced security staff. The program teaches them the basics of hotel security: how to dress, how to inter...