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This video discusses the various hazards posed by conveyor systems and the safe work practices that employees must follow to prevent injuries relat...

In the midst of the COVID-19 coronavirus pandemic, it's important for everyone to have reliable information about what we should do to protect ours...

As a professional truck driver, you drive thousands of miles on all different kinds of roads and every day you face challenging conditions and haza...

Courtesy shuttles are customer service tools that show our guests how much we care. They're a great convenience and help our guests get where they ...

Although the coronavirus known as COVID-19 surfaced in the US in early 2020, it feels like we've been living with it forever. COVID-19 is a serious...

COVID-19 is a highly contagious, easily transmitted coronavirus, closely related to the SARS and MERS viruses. Illnesses associated with COVID rang...

Included in this video is a step-by-step approach on what to do for an adult cardiac emergency, calling 911, and a comprehensive description and de...

Every owner of this type of equipment does some maintenance or repair work on their machine. They are faced with the same safety hazards as the ful...

This video was produced to help operators understand the importance of a thorough daily walk-around inspection. Topics include: - Important things ...

The scenes in this video have been carefully selected to support the safe operation message. Footage of actual accidents occurring with excavators ...

A positive, energized workplace doesn't happen automatically. It takes good managers who know how to inspire, nurture, challenge, and recognize emp...

In order to communicate effectively, it is important to prepare your mindset before taking a call. This video will show how to employ good phone te...

Complaints are the greatest source of learning. This video will show the actions and behaviors that could frustrate a customer and techniques to ha...

The internet makes complaining easy - but comments and statistics are the roadmap to marketing and improvement. This video will show how a company ...

Customer service and hospitality: the two go hand-in-hand. Customer service is everyone's job at the hotel, not just the Front Desk. This program o...

Qualities of a great customer service representative are knowing the importance of high emotional intelligence and the training needed for a custom...

From a simple scratch to a major laceration requiring surgery, getting cut on the job can happen for many different reasons and the results of thos...