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Customer service and hospitality: the two go hand-in-hand. Customer service is everyone's job at the hotel, not just the Front Desk. This program o...

Qualities of a great customer service representative are knowing the importance of high emotional intelligence and the training needed for a custom...

When your employee is at risk, your business is at risk. Organizations need to be one step ahead of the criminal wave. Americans are more worried...

Dangerous goods, restricted articles, hazardous materials... They are all different names for the same thing: items that may endanger the safety of...

These days, it seems as if we all know someone who suffers from a food allergy or are coping with one ourselves. According to the CDC, food allergi...

Substance abuse is a huge, worldwide problem. In the United States alone there are over 5 million binge drinkers, 17 million illegal drug users and...

Supervisors need to respect a worker's private life. But what if a worker had too much to drink one night? Or another worker smoked some dope over ...

Substance abuse is a huge, worldwide problem. In the United States alone there are over 5 million binge drinkers, 17 million illegal drug users and...

Substance abuse is a huge, worldwide problem. In the United States alone there are over 5 million binge drinkers, 17 million illegal drug users and...

Hazardous materials are a part of many work situations. They can be found in many different types of facilities and on many job sites, from manufac...

Driving a delivery truck safely has its hazards, but being informed about certain aspects of the job will help keep you safe. The material covered ...

The National Centers for Disease Control (CDC) has labeled the maltreatment of children as a "substantial public health problem." The first step in...

A good manager knows disciplining employees is part of the job. A great manager knows the purpose of discipline is to correct behavior instead of ...

This program is a microlearning. A microlearning is typically 1-2 minutes in length and quickly conveys information about a specific topic or subse...

The NHTSA defines "distracted drivers" as those who engage in any activity that could divert a person’s attention away from the primary task of dri...

Using a humorous introduction, and featuring bus operators in a variety of settings, this dramatic safety video illustrates the range of distracti...

Featuring bus operators in a variety of settings, this dramatic safety video illustrates the range of distractions faced by bus operators. It also ...

There's a lot of talk about this issue but most of us don't realize how often we're distracted while driving. A new study shows that up to 50% of c...

There's a lot of talk about this issue but most of us don't realize how often we're distracted while driving. A new study shows that up to 50% of c...

In this unique safety presentation, we witness children using common excuses not to wear safety gear: it's uncomfortable, don't worry, nothing will...

Make success a permanent habit by paying close attention to the ideas presented in this program. Here, you'll discover a step-by-step approach that...

In this video from our "Don't Be a Dummy" Series, our "dummies" make several visits to the nurse's station after suffering severe eye injuries beca...

You don't really want to be a dummy about forklift safety. Those simple words really explain the purpose of this program. This video discusses impo...

In this video from our "Don't Be A Dummy" Series, our workplace "dummies" show viewers just how easily accidents can happen. But accidents don't ju...

Even though workers don't start the day planning to gamble their lives by committing unsafe acts, it often turns out that way. The video examines s...

During the holiday season, our schedules become more hectic than usual and we often forget about holiday hazards. While safety may be last thing on...

DOT HAZMAT Safety Training Video Program focuses on employees who handle hazardous materials. The program makes employees aware of the hazards asso...

In an effort to fight terrorism and improve the security of hazardous materials being shipped, the Department of Transportation has added three maj...

From building berms and dealing with steam from the pile at night to managing the age and temperature of the material fed into the reclaimer, this ...

Driving Defensively looks at how to watch for trouble on the road and avoid it! Every day we share the road with distracted drivers, aggressive dri...

Driving defensively isn't just about your driving skills or your experience, it's about being aware of what is going on around you, anticipating wh...

This program reviews crucial safety practices for driving and working in extreme weather conditions. It discusses several types of conditions worke...

As part of the daily grind, driving may seem routine, but the roads can be very dangerous. Each year, accidents claim almost 40,000 lives and cause...

Dump trucks are complicated and expensive pieces of equipment where untrained drivers and operators can certainly be a liability. This video covers...

Safe operation practices for semi-trailer and single body trucks are covered by this video. Department of Labor accidents are used to provide examp...

Damage from a major earthquake can be widespread and devastating -- to our homes, industry, complex roadways, and large public buildings. Earthquak...