Managing The Workplace Bully - Manager Version
What do you do if you're the supervisor or manager of a problem employee? What if you are the target of bullying behavior yourself? Or if you are accused of acting like a bully?
As a manager, it's up to you to be a role model. You need to insist on being treated respectfully yourself, and you need to provide a safe and respectful atmosphere for your people. Sure, it takes courage to confront a disruptive team member. And, yes, you may be tempted to look the other way when a star performer is the one who is behaving badly, or when under-performing employees disappoint you again and again.
Five realistic scenes in a range of workplaces show what to do when someone comes to you for help or if you notice repeated conflict among employees. You'll learn how to step in right away and conduct effective conversations, calmly and professionally. You'll see when it might be appropriate to reach out for help, especially in cases where discipline may be appropriate. Use this program to learn how to stop bullying behavior and turn a dysfunctional environment into a healthy, productive, and pleasant place to work.