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Big Year-End Blowout! Save 33% Thru December 31st.
Big Year-End Blowout! Save 33% Thru December 31st.
Big Year-End Blowout! Save 33% Thru December 31st.

Customer Service Counts

$169.00 - $299.00
SKU 4333-ENDVBUSTFU
Full Length 18 min

Your business or organization wouldn't exist without your customers. But sometimes this all-important fact gets lost in the demands of daily activities. This program reviews the following:

- The customer part of customer service:
          - Greet the customer
          - Connect with the customer
          - Respect the customer's priorities and time
- The service part of customer service:
          - Listen and evaluate
          - Meet the customer's needs
          - Know your business

Everyone has internal customers when helping other employees meet common goals. And every employee represents the organization when encountering outsiders, whether or not customer service is a major part of their job description.

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  • 4333-ENDVBUSTFU Preview Video
    Please call for details (800-311-1143)
    Purchase Type
    Buy
    Media Type
    DVD
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 4333-ENDVBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2013
    data IsPurchasable 0
    data SalesforceID 01t46000001e1NtAAI
    data VimeoID 431923150
    specs Length 18
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type DVD
    options Purchase-Type Buy
  • 4333-ENSCRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    SCORM
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 4333-ENSCRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001e1NxAAI
    specs Length 18
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type SCORM
    options Purchase-Type Rental
  • 4333-ENSTRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    Streaming
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 4333-ENSTRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001bYBqAAM
    specs Length 18
    options Edit-Version Standard
    options Language English
    options Length-Version Full Length
    options Media-Type Streaming
    options Purchase-Type Rental
  • 4333-SPDVBUSTFU
    Please call for details (800-311-1143)
    Purchase Type
    Buy
    Media Type
    DVD
    Length Version
    Full Length
    Language
    Spanish
    Edit Version
    Standard
    - Additional metafields for 4333-SPDVBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001e1NvAAI
    specs Length 18
    options Edit-Version Standard
    options Language Spanish
    options Length-Version Full Length
    options Media-Type DVD
    options Purchase-Type Buy

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