Customer Service Counts
$169.00 - $299.00
SKU 4333-ENDVBUSTFU
Full Length 18 min
Your business or organization wouldn't exist without your customers. But sometimes this all-important fact gets lost in the demands of daily activities. This program reviews the following:
- The customer part of customer service:
- Greet the customer
- Connect with the customer
- Respect the customer's priorities and time
- The service part of customer service:
- Listen and evaluate
- Meet the customer's needs
- Know your business
Everyone has internal customers when helping other employees meet common goals. And every employee represents the organization when encountering outsiders, whether or not customer service is a major part of their job description.