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Conflicts In The Workplace

$169.00 - $299.00
SKU 4334-ENDVBUSTFU
Full Length 17 min

Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. Learn these solutions with this program:

- Responding with empathy
- Active listening
- Setting a limit
- Finding something to agree with
- Using "I" language instead of "you" language
- Disengaging to cool off
- Appealing to mutual self-interest
- Attacking the problem, not the person

Study Guide comes with purchase of the program; additional copies can be ordered.

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    NS Key Value
    data Category-1 Workplace Violence
    data Category-2 Human Resources
    data CopyrightDate 2010
    data IsPurchasable 0
    data SalesforceID 01t46000001e1NyAAI
    data VimeoID 431924108
    specs Length 17
  • 4334-ENSCRESTFU
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    data Category-1 Workplace Violence
    data Category-2 Human Resources
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    data SalesforceID 01t46000001e1O2AAI
    specs Length 17
  • 4334-ENSTRESTFU
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    data Category-1 Workplace Violence
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    data SalesforceID 01t46000001bYBrAAM
    specs Length 17
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    data Category-1 Workplace Violence
    data Category-2 Human Resources
    data IsPurchasable 0
    data SalesforceID 01t46000001e1O0AAI
    specs Length 17

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