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Art Of Customer Service

$169.00 - $299.00
SKU 4372-ENDVBUSTFU
Full Length 10 min

Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs. This newly revised customer service video uses humorous scenes mixed in with first-person responses to tell viewers what customers really want:

- Attention: Make the customer feel like they're your first priority
- Respect: Recognize the customer's value
- Time: Take enough time to satisfy the customer

It seems so simple, yet today's customers generally feel that service has gotten worse. Use this customer service video to bring the message home to your employees and make it stick: Customer service is an ART.

Find the Right Version
  • 4372-ENDVBUSTFU
    Please call for details (800-311-1143)
    Purchase Type
    Buy
    Media Type
    DVD
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 4372-ENDVBUSTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data CopyrightDate 2002
    data IsPurchasable 0
    data SalesforceID 01t46000001e1QOAAY
    specs Length 10
  • 4372-ENSCRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    SCORM
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 4372-ENSCRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001e1SfAAI
    specs Length 10
  • 4372-ENSTRESTFU
    Please call for details (800-311-1143)
    Purchase Type
    Rental
    Media Type
    Streaming
    Length Version
    Full Length
    Language
    English
    Edit Version
    Standard
    - Additional metafields for 4372-ENSTRESTFU -
    NS Key Value
    data Category-1 Human Resources
    data Category-2 Customer Service
    data IsPurchasable 0
    data SalesforceID 01t46000001bYC9AAM
    specs Length 10

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